The goal of the Qdirect is to make Naira withdrawals and deposit seamless for you. We know that sometimes, an error message or two hinders that. No wahala! We have that covered. These are some of the reasons why you may receive error messages when you try to deposit.
- “Insufficient balance”
When you get an error message on the screen above, it means there’s no withdrawal charge left in your wallet. If the withdrawal charge for your transaction is 500 Naira, you must leave at least 500 Naira in your wallet.
Here are the current withdrawal charges
2. “Could not find a suitable offer”
When you get an error message on the screen above, it means that there’s no offer for the amount you’re attempting to withdraw. Most times, it happens when you are withdrawing a large sum. Please try to break the amount into bits.
For example, if you are attempting to withdraw 5 Million naira, you can withdraw 2 million naira twice and 1 million naira once.
If you keep getting these error messages after following the instructions, please hit us up by sending an email to email@example.com. An agent will respond to you within an hour.