NB: This applies to accounts that have not been locked out.
(when you input a wrong password multiple times, your account will be locked out.)
In the event you forget your password, please use the following steps to successfully reset your password:
1. Visit the Forgot Password page.
2. Enter your email address and click "Forgot Password".
3. This will send an email to the email address you entered. You must click the link in the email to open the new password page.
4. Type in the new password you want to use, twice, and click the confirmation button.
5. You can now use your new password to Sign In.