I deposited XRP without a destination tag, how do I receive it in my wallet?
To recover XRP that you might have sent without a destination tag or to your other wallet we require more information on what has happened. Below are the information we require:
- The addresses involved in the transaction
- The amount of XRP sent
- Screenshot of the transaction hash showing the transaction from the platform you sent it from
- The date of the transaction
- Your account must be fully verified for you to complete this process
Once you have provided this information we will be able to recover the XRP you sent, click here to open a ticket and submit the required information.
NB: It takes about 3-7days for the deposit to be retrieved.