2) On the mobile app tap on this icon ≡ on the top left and then tap on Upgrade Account. While for the website click on Upgrade your Account under My Account.
3) After that tap on Verify Level 2 and click on 'Continue'.
4) Enter your National Identity Number (NIN) to complete your KYC and tap on 'Send Code'.
5) Then enter the NIN OTP code sent to your phone number.
💡 Tip: Didn’t get the OTP?
You’ll see a USSD code after 30 seconds of tapping on 'Send Code' and all you have to do is dial the USSD code with the phone number linked to your NIN and you will get the OTP.
if you still didn’t get the OTP, please click on the ‘skip’ option and submit your NIN. This will be manually reviewed after.