How long does it take to receive cryptocurrency?
When somebody sends you cryptocurrencies, you’ll receive a notification from Quidax.
Incoming transactions will appear in your transaction list (found in Wallets > Receive History) but it requires confirmations before it is considered received. Only once the transaction has the necessary confirmations, will you be able to send it to somebody else or sell it.
How long do confirmations take?
Transactions must be confirmed on the blockchain before they are considered valid. This takes time and is not within Quidax’s control.
Confirmation times vary. Confirmation times depend on the transaction fee paid by the sender. If the fee is high enough, Bitcoin transactions, for instance can obtain three confirmations in as little as 30 minutes. If the fee is low, it may take days for a transaction to be confirmed.
If your incoming receive transaction is not being confirmed, we can only recommend being patient or approaching the sender and asking them to redo the transaction with a higher fee.
Our confirmation schedule for cryptocurrencies available on our platform are as follows:
Bitcoin Cash- 6
Bitcoin Gold- 5