Two-factor authentication is enabled and I can't sign in. What can I do?
The most common reason for the two-factor authentication not working correctly is that the clock on your phone is inaccurate.
This can typically be rectified by following these simple steps:
On Android devices, enable Automatic date & time option on the system:
Settings > Date & time > Automatic date & time (you can also try to set the time zone automatically)
On Apple devices, change time and date to Set automatically:
Settings > General > Date & time > Set automatically
- Tap on the 3 dots on the top right of Google Authenticator.
- Then tap on Settings and tap on ‘Time Correction for codes’.