How do I withdraw money to my bank account?

 To complete a withdrawal, you need to have:

1. Verified your identity.
2. Enable Google Authenticator.
3. Saved a bank account before you can withdraw to it.

 To save a bank account, click on “Add Account”, then select the bank from the drop down list. Input the bank account number and the account name.

Kindly follow the steps below:

1. Click on the “Wallets” menu in the header of the website.
2. On the Naira wallet, click “Withdraw”
3. Select the bank account you want to withdraw to from the list of saved bank accounts
4. Fill in the amount you want to withdraw and submit it
5. A confirmation modal will pop up which will show you the amount to be deducted from your account.
6. Input the code indicated on your Google Authenticator app, then confirm the transaction for processing.

How long does it take for a deposit to reflect in my bank account?

 It typically takes less than 30 minutes for a withdrawal to reflect in your bank account. However, due to network issues from the receiving bank or the switching company, it can take a few hours to be completed.

If you don’t receive the money in your bank account after 24 hours, please contact us here