There are 2 account verification levels and here's what you need to know about each of them:

The Level with no name

Existing and new users who have not verified their account are on Level 0. It is not an actual tier but it indicates that you'll be able to deposit naira, buy, sell, receive and store cryptocurrency but will not be able to withdraw until you upgrade to Level 1.

Level 1: Basic Level 

Upgrading to this level requires you to provide any government-issued ID (take a picture of the front and back) and a realtime selfie. For the selfie, you need to look at the camera and move your head in a circular motion twice. Sharing your ID details with us is safe, as all information shared with us is securely encrypted and will not be shared with a 3rd party.

Here’s a list of accepted Government-issued identity cards

• Driver’s License
• National Identity Card
• Permanent Voters Card
• International Passport
• Residence Permit

On this level, you have access to unlimited deposits but your withdrawal limits are as follows;

Fiat(Naira) withdrawal limit

• Daily Withdrawal Limit: NGN 2,000,000.00
• Weekly Withdrawal Limit: NGN 14,000,000.00
• Monthly Withdrawal Limit: NGN 56,000,000.00

Crypto withdrawal limit

• Daily Withdrawal Limit: USDT 1,000,000.00
• Weekly Withdrawal Limit: USDT 5,000,000.00
• Monthly Withdrawal Limit: USDT 20,000,000.00

Level 2: Advanced Level

If Level 1 is not ideal for you based on the deposit/withdrawal limits, then this level should do the trick. Level 2 Account verification provides you access to unlimited deposits and withdrawal limits below:

Fiat(Naira) withdrawal limit

• Daily Withdrawal Limit: NGN 10,000,000.00
• Weekly Withdrawal Limit: NGN 70,000,000.00
• Monthly Withdrawal Limit: NGN 280,000,000.00

Crypto withdrawal limit

• Daily Withdrawal Limit: USDT 2,500,000.00
• Weekly Withdrawal Limit: USDT 12,000,000.00
• Monthly Withdrawal Limit: USDT 50,000,000.00

For your account to be verified for this level you will need to provide a proof of your address document. Here’s a list of documents you can submit as proof of your address.

• Bank statement 
• Utility bill (Electricity, Internet or Cable bill)
• Insurance Certificate
• Tenancy agreement
• Mortgage statement
• Tax bill or Pension statement

For the above please note that your address must be shown in full and that the name on the document must be similar to what was in the Government-issued identity card you submitted for Level 1. Also, the document must have been done within the last 3 months.

If you max out your limits under Level 2, kindly contact us. Although to qualify for this you need to have maxed out the limits under level 2 severally and provide some documents which we will request.