Welcome to our Help Center
- Digital Currency Digital Currency
- Account Management Account Management
- Wallet Services Wallet Services
- Buying and Selling Cryptocurrency Buying and Selling Cryptocurrency
- Identity Verification Identity Verification
- Security Security
- Fees & Limits Fees & Limits
- Deposits & Withdrawals Deposits & Withdrawals
Digital Currency
- What is SegWit?
- Why would I use Bitcoin? Why should I use Bitcoin?
- What is blockchain
- What is Bitcoin Gold?
- What is Litecoin?
- What is DASH?
Account Management
Wallet Services
- What is Bitcoin
- Sent funds to a wrong address
- How do I receive cryptocurrency?
- How do I send cryptocurrency for free?
- How long does it take to receive cryptocurrency?
- How long does it take to send cryptocurrency?
Buying and Selling Cryptocurrency
- How to sell cryptocurrency easily without trading
- How to buy cryptocurrency easily without trading
- What is the exchange rate on Quidax?
- How does Market order work?
- Quidax exchange interface explained
- How does limit order work? What are “maker” or “taker” orders?
Identity Verification
Security
- Is Quidax present on social media?
- Is it safe to display your wallet address?
- How to secure your digital assets on Quidax
- I lost my phone and I can't access my account as Google Authenticator is enabled
- 2-Factor Authentication (2FA) FAQ
- How do I keep my account secure?
Fees & Limits
Deposits & Withdrawals
- I applied a promo code by Quidax and I've been able to withdraw it.
- Why did my withdrawal fail?
- I made a deposit to Quidax account and it hasn't reflected in my wallet
- Why has my Naira withdrawal been processing for so long?
- I deposited XRP without a destination tag, how do I receive it in my wallet?
- How long does it take Quidax to process my withdrawals